Lisa Lavia is managing director of the Noise Abatement Society (NAS) in the UK and a PhD candidate at Heriot-Watt University in Edinburgh, UK. Lisa is conducting research on soundscape, aviation noise, non-acoustic factors and UK policy. Lisa specialises in soundscape, community engagement and policy and is a member of the UK Institute of Acoustics; the British Standards Institution EH 1_2 and EH 1_3 committees on Transportation Noise and Residential and Industrial Noise, respectively; and several ISO committees including ISO TC43/SC1/WG54 on Soundscape. Lisa is advising the Welsh Government on their soundscape policy, continuing her soundscape consultancy with other city authorities. The NAS is the only registered charity/NGO in the UK focussed solely on reducing the impacts of noise pollution for the public benefit. NAS works with all stakeholders – including policy makers, industry, academia and citizens – to find practical, sustainable, evidence based and innovative solutions to noise problems. NAS’ work includes the UK’s only national free advice noise helpline; the Love Your Ears Campaign to educate young people regarding the dangers of premature hearing loss; the John Connell Awards, held annually for nearly two decades, recognising best practice noise and soundscape solutions; Future Sound Foundation, working with ISO and BSI standards committees to develop soundscape standards and research; and launching Quiet Mark in 2012 (now and independent company associated with the NAS).